Privacy Policy

Established: August 24, 2026

Tsuruhan JAPAN Co., Ltd. (the “Company”) sets out the following privacy policy regarding the handling of customers’ personal information on the official website of Mendokoro Tsuruhan Namba CITY (the “Site”).

Business Information

Company name: Tsuruhan JAPAN Co., Ltd. / Representative: Ken Hattori, President / Head office: Elve Shin-Osaka 203, 7-10-3 Nishinakajima, Yodogawa-ku, Osaka 532-0011 / Head office phone: 06-7220-0290

Nature of the Site

The Site is an informational website providing restaurant information, menus and access details. It has no online reservation, online ordering or membership functions, and there is no mechanism for customers to enter or submit personal information directly on the Site.

Information We Collect

When you browse the Site, information such as your IP address, browser type and access date/time may be recorded automatically in server access logs. This information is not used to identify specific individuals and is used only for site maintenance and security.

Cookies and Third-Party Services

The Site uses the following third-party services to improve display speed, provide multilingual support, display reviews and analyze traffic. These services may use cookies and similar technologies in accordance with the privacy policies of their respective providers.

Google Maps: embedded to display a map of the restaurant location.
Language switcher (Polylang): may use a cookie to remember your selected language.
Google Analytics: used to understand site traffic. It uses cookies to collect anonymous usage data.
Review widget (Trustindex.io): used to display Google and Tripadvisor reviews.

For details of each service, please refer to the privacy policy published by the respective provider.

Provision of Personal Information to Third Parties

The Company will not provide customers’ personal information to third parties without the customer’s consent, except as required by law.

Changes to This Privacy Policy

The Site may revise this policy as necessary. Revised content takes effect from the time it is posted on the Site.

Contact

For inquiries about the Site or this privacy policy, please contact: Mendokoro Tsuruhan Namba CITY, Tel: 06-6643-9936 / Operating company: Tsuruhan JAPAN Co., Ltd., Tel: 06-7220-0290